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Five Questions:

What is Our Mission?
Who is Our Customer?
What Does the Customer Value?
What Are Our Results?
What Is Our Plan?
Leader to Leader presents Drucker's "Five Most important Questions" 'Train the Trainer' Facilitator Network Training Program

Drucker's "Five Most important Questions"
Facilitator Network Training Program
April 25 – 26, 2009
Loews Coronado Bay Resort
San Diego, CA 92118
                                      
Presented by
Leader to Leader Institute

Program Overview

More than 15 years ago, the father of management theory and organizational practice Peter F. Drucker, first introduced to the world The Five Most Important Questions:

1. What is our mission?

2. Who is our customer?

3. What does our customer value?

4. What are our results?

5. What is our plan?1 

Designed to be an organizational self-assessment tool, these five seemingly simple questions provided managers and leaders from all sectors—social, private, and public--- with a strategic guide to elicit a deepened understanding of their organizations to best prepare themselves for engagement in purposeful dialogue and critical thinking to undertake decisive actions. We at the Leader to Leader Institute know that in today's times of rapid and rampant change and increased socioeconomic and political uncertainties the most effective organizations are those that are, paradoxically, steadfastly focused on why and for whom they exist and how well they deliver their services and products. In addressing these realities, the Five Most Important Questions tool is essential for our organizations to not only survive today but to also be well positioned for the future. The Leader to Leader Institute has established the Drucker's "Five Most Important Questions" Facilitator Network Training Program to provide organizations with a roster of ‘Master Facilitators' highly skilled in the use of this tool and prepared to deliver the Five Questions assessment to an organization's executives; or, to train the organization's staff to deliver the program.

Program Plan

The Drucker's "Five Most Important Questions" Facilitator Network Training Program is designed for experienced organizational trainers to develop expertise in the utilization of the "Five Most Important Questions" tool. In 2009 there will be three Program training sessions in selected regions of the United States to which potential participants may apply. The first session will be on April 25th -26th. Guided by a 'Master Trainer' over the course of a day and a half, each Program participant will learn the knowledge and skills required to become a member of the cohort of "Five Most Important Questions" facilitators working in and with organizations across the sectors around the globe.

Program Application Guidelines

To apply for the April 25-26, 2009 Program, please respond to the requested information specified in the application form and submit via email to Claire@leadertoleader.org by February 25th.  Applicants may be contacted for additional information. All materials submitted will become the property of the Leader to Leader Institute and will not be returned. Applications will be reviewed and responded to by March 13, 2009.

As noted on the application, the cost of this training session is $2,000 per participant. The Bright China Social Fund has generously provided for a limited number of scholarships.
Scholarships underwrite the cost of training and meals during training sessions.  All other related expenses will be the responsibility of the participant.

Program Eligibility

The ideal Program participant has familiarity with the writings of Peter Drucker, has a minimum of 3 years of organizational experience as a trainer/facilitator/coach and has demonstrated her/his commitment to working with CEOs and Boards of Trustees/Directors in the social, public, and/or private sectors in the following five core competencies:

---facilitating dialogue that leads to heightened self and other awareness;
---leading organizations through small group and system-wide change initiatives;
---managing competing motivations and perspectives, and conflict and power differentials;
---balancing attention and time allocated to constructive and focused process and product outcomes;
---transforming a work group into a highly performing team.

All applicants, whether or not you are requesting a full or partial scholarship, must complete the entire Drucker's "Five Most important Questions" Facilitator Network Training Program application and submit it by the deadline for full consideration.

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1 Peter F. Drucker, The Five Most important Questions You Will Ever Ask about Your Nonprofit Organization (San Francisco: Jossey-Bass, 1993), p. viii.



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